Gujarat has witnessed significant growth in real estate sector and the reason behind this is financial affluences of the state. There has been flurry of real estate project launches and it is just because of the promising real estate market of the state. This real estate development has also fetched the grievances for Home-buyers in Gujrat.
Lately, RERA Act, 2016 has been introduced which has provided a big relief and established separate authority to attend the grievance in real estate sector. Let’s understand the RERA laws and grievance redressal system in Gujarat.
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RERA in Gujarat
RERA, is a set of laws, regulations and authority by the Government to ensure (i) accountability, (ii) sustainability, (iii) grievance redressal, specifically for real estate industry. The Real Estate (Regulations and Development) Act, 2016 was commenced from 01/05/2017.
As required by RERA Act, the State of Gujarat has notified its final Gujarat RERA Rules, 2017 on 29/10/2016 which prescribe regulation, form and process for;
- RERA registration by builders and agents
- RERA authority constitutions
- Filing complaints before RERA Authorities
- Complaint redressal system
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Common Complaint before RERA
Some the common issues faced by the buyer which are being filed before RERA authority/RERA Adjudicating officer are as under:
- Delay in possession of the Property.
- No refund from the Builder.
- No compensation for delay as promised
- Delay in registry
- Un-necessary demand by builders
- Non-payment of penalty for delay etc.
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Filing RERA Complaint in Gujarat
The RERA portal in Gujarat has been launched and RERA complaints can be filed online now. As RERA Act has very new existence in the market, it is difficult for layman to file the complaint and get the legal remedy for their grievances so it is suggested to hire professional to proceed with RERA complaints.
RERA complaint in Gujarat can be filed before following authorities depending upon the kind of grievance.
(i) Complaint to RERA Adjudicating officer – Any complaint relating to claim of interest and compensation, which is covered by section 12, 14, 18 and 19, of RERA Act, 2016, can be filed in form ‘B’ before Gujarat RERA Adjudicating officer. The complaint shall be filed with the fees prescribed which is of Rs.1000/-.
The RERA Adjudicating officer shall, after following the prescribed procedure, dispose the complaint within 60 days of filing. If it is not disposed in said period, the officer shall record the reasons.
(ii) Complaint to Gujarat RERA Authority –
- Any complaint relating to violations of RERA Act, or RERA Rules and regulations,
- Except those which can be filed with RERA adjudicating officer,
- Can be filed before RERA Authority in form ‘A’.
- After paying the prescribed fees of Rs. 1000/-.
The RERA Authority shall, after following the prescribed procedure, dispose the complaint within 60 days of filing. If it is not disposed in said period, the officer shall record the reasons.
(iii) Complaint to Gujarat RERA Tribunal – RERA tribunal is second appellate authority.
- Any person aggrieved by order of RERA authority or adjudicating officer
- May file complaint to Gujarat RERA tribunal in form “A”.
- Within 60 days from the date of receipt of such order
- After paying the prescribed fees of Rs. 1000/-.The RERA Tribunal shall, after following the prescribed procedure, dispose the complaint within 60 days of filing. If it is not disposed in said period, the officer shall record the reasons.
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How we help in complaint filing and redressal
RERA consulting team of Centrik is very versatile and experienced. We have in-depth and practical experience in dealing various issues and RERA litigation before different RERA authority. To name, some consultancy, are as under:
- RERA registration for project and agents
- RERA Complaint filing & redressal
- RERA Compliance
- RERA advisory
- Appearance before RERA Authority
- And other advisory
For more details and advisory, please mail us at rera@centrik.in or call us at 8383011629
Please note that the above article is for education purpose only. This is based on our interpretation of laws which may differ person to person. Readers are expected to verify the facts and laws.
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i purchase a flat in samarth heavan-3. builder say to our flat owner that you get a parking. but still not get it. because of no parking in our flat safficiant space. so what can we do ?
We bought flat before 2 year and still builder not done standard painting in few floor as other flats within scheme.
Can I do Complain for that in RERA ?
Builder has given hand over to society committee with verbal commitment to finish all pending painting.
Pl suggest for further step.
Yes, you can file complaint case before RERA
i purchase a flat in EVERSHAINE TOWER-A WING. builder say to our flat owner that you get a parking. but still not get it. because of no parking in our flat safficiant space. so what can we do ?
i purchase a flat in MEERA HOMES. builder say to our flat owner that you WILL get flat wise allotted parking. but still not get it. because of no parking in our flat safficiant space. so what can we do ?
i have booked a Duplex in Vadodara and during booking it was shown that that it is House no:- 16 and after week during loan approval i came to know that in map Builder architect had done a mistake and houses which are in sequence are house no:- 15 , house no:- 6 and house no:- 17 . now builder is saying that i will not change the MAP and i will write house no:- 16 in your documents.
will it be ok.
I purchased flat under under construction property. Which gives possession in 2023 first quarter. I am going with DP plan and do not require loan. It’s been 5 months. Builder is still not giving me bana khat. Sale agreement. Saying we gives only those require loan. What should I do?