How to apply for DOT- OSP Registration in India


OSP is an abbreviated form of “other service providers” license registration, this is a registration accorded by Department of Telecommunication India (DOT). According to the New Telecom Policy (NTP) 1999, service providers in India engage in providing services like tele-banking, tele-medicine, tele-education, tele-trading, e-commerce, call center, network operation center and other IT Enabled Services, using telecom resources are termed as “Other Service Providers” (OSP).

Registration of OSPs and Telemarketers is done by the respective Telecom Enforcement, Resource and Monitoring (TERM) Cells as per location of the OSP/Telemarketing Centre.

In this article, we take a gander for getting OSP Registration in India.


OSP’s can take telecom assets from authorized Telecom Service Providers only and should not provide switched telephony. Further, the Department of Telecommunication must enlist OSPs using telecom assets for providing an variety of services like call center, tele-banking and other IT enabled services.

Registration Applicability

Service providers in India engaged in providing services mentioned below, using telecom assets are required to get OSP Registration. Telecom Resources are telecom facilities used by an OSP including, but not limited to Public Switched Telecom Network, Public Land Mobile Network, Integrated Services Digital Network (ISDN) and /or the telecom bandwidth provided by authorized telecom service provider.

  1. Tele-banking, tele-medicine
  2. Tele-education
  3. Tele-trading
  4. e-commerce
  5. Call center
  6. Network operation center
  7. Other IT Enabled Services

Registration Requirements

To acquire a OSP Registration in India, it is mandatory for the entity to be a Private Limited Company. In this manner , entrepreneurs having plans for beginning a call center or BPO or e-commerce or other IT Enabled Services must incorporate a private limited company. The accompanying are the documents vital for OSP Registration

  • Certificate of Incorporation of Private Limited Company
  • Memorandum of association (MOA) and Articles of Association (AOA)
  • Board of Resolution or Power of Attorney authorizing the authorized signatory
  • Name of Business and Activities Proposed
  • List of Directors
  • Present Shareholding

It shall be noted that, above mentioned documents must be certified by a Company Secretary or Director of the Company or Statutory Auditor or Public Notary.

Registration Compliance

Once a OSP Registration is approved, the permit is substantial for a time of 20 years – unless otherwise expressly mentioned.  To look after the compliances, each of the OSPs are required to submit an “Annual Return” to the DOT mentioning the activities undertaken and the present status of the OSP. The annual return for OSP License renewal must be submitted with 6 months of completion of financial year.

In addition to the above, OSPs must maintain compliance with the Terms and Conditions prescribed by the Department of Telecommunication for OSPs.

Documents required for DOT or OSP License-

  1. MOA , AOA and Certificate of Incorporation of the company.
  2. Board Resolution for director authorization to file application.
  3. List of Directors & Shareholders with Details
  4. Demand Draft
  5. INC-22 form for address Proof of the Company.
  6. KYC details of all Directors
  7. Income Tax Return of last three years (if any) Latest MSEB Bill or Telephone Bill of register office address
  8. List of Client
  9. Networking Chart
  10. Information regarding Proposed Business Activity.


Disclaimer – the above summary is based on the personal interpretation of the revised regulations, which may differ person to person. Hence, the readers are expected to take expert opinion before placing reliance on this article.


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